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Frequently Asked Questions

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SLUMBER TIME TEEPEEHelping You Plan Your Dream Party

01
HOW DO I BOOK A PARTY?
Please complete the Booking Inquiry Form and agree to our Terms & Conditions. A design team member will contact you within 1-2 business days to discuss your requested event date and theme availability. We will then send a quote and contract via email.

A 50% deposit is due at the time of booking, which will go toward total event cost. The remaining balance due 10 days prior to the party event date. There is also a $100 refundable incidental security deposit due on all party bookings. The refundable damage deposit will be refunded in its entirety within 48 hours if rented items show no damage when inspected during pick up.

Payment is accepted via Venmo, Zelle or PayPal
02
WHAT IF I DON'T HAVE A FINAL GUEST COUNT YET?
We recommend booking for the maximum number of guests that you may have as we can not guarantee that additional items will be available. You have up until 10 days before your event (when your final payment is due) to make any changes.
03
CANCELLATION POLICY
More than 14 Days Prior to the Event: The Hirer will receive full refund of monies paid, including the deposit.

Cancellations less than 14 days prior to the Event: Any monies paid will not be refunded however, are transferable to a different party date based on availability. Balloons, Personalized favors and custom add on’s will not be refunded
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04
HOW MUCH SPACE DO I NEED?
Each tent/mattress combo are approximately 4 feet wide x 7 feet in length and 6ft tall. We can arrange the tents in many configurations to make them fit together in any space (typically side by side or facing each other). It is the Hirer’s responsibility to ensure adequate space is available for us to set up.
05
HOW MUCH TIME FOR SET UP & PICK UP?
Set-up can take 1 to 2 hours depending on the size and add ons for your event. We will be sure to leave plenty of time before your guests arrive. We will contact you the week prior to your event to schedule a set up time. Take down takes around 30 minutes. Please be sure that personal belongings and trash are removed from the tent area before we arrive for pick-up, we will take care of the rest!
06
WHAT ARE THE VENUE REQUIREMENTS?
We need a smoke-free and tidy area for our setup. Additionally, the tent space must remain pet-free throughout the rental period. Please ensure that all furniture is moved by you before we arrive, as we are not allowed to relocate any items ourselves. Also, please note that we cannot offer overnight services to hotel locations.


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07
HOW ARE YOUR PRODUCTS CLEANED?
All linens & blankets are professionally laundered before and after each party. Decorative pillows, trays and other décor are steamed and sanitized after each use. For sanitary reasons we ask that guests must B.Y.O.P (Bring Your Own Pillow) to sleep on.
08
WHAT ARE RULES REGARDING FOOD/BEVERAGE, PETS, AND SMOKING?
We believe no slumber parties are complete without late night snacks! Each tent includes a tray that can be used for food and beverages. Light snacks and clear drinks (think cups with lids) are fine inside the tent area, but please avoid sticky and dark colored food and drinks that may stain or damage our fabrics. No makeup, nail polish, greasy food, cake!, slime, glitter etc. Sorry, no pets in the tents please The Hirer will be responsible for the cost of cleaning fees and/or replacing any damaged items.

*Please note that you are responsible to ensure that our rental items remain stain-free and that additional fees will be incurred if our rental items are returned with stains or damages.
09
DO I NEED TO SUPPLY POWER?
No, our twinkle lights, garlands and everything else that lights up is battery operated. Batteries included. We will need access to an outlet in order to use the electric pump for the air mattress.

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10
ARE TENTS WATERPROOF?
Our teepees and tents are not waterproof and are intended for inside use only. If you have a covered patio we can accommodate an outside party.
11
WHAT IS THE RENTAL PERIOD?
Standard rental period is for one night. If you would like to extend your rental for an extra night, you can do so at booking for an additional charge of $30 per tent per night.
12
IS THERE A DELIVERY FEE?
Delivery is available within a 20-mile radius of Newtown, PA 18940, as determined by Google Maps. Any travel beyond this radius will incur a delivery fee based on mileage. Deliveries outside this area are contingent upon availability and will have a minimum event requirement.

13
WHAT AGES DO YOU CATER TO?
We find our sleepover Teepees & Tents are best for both girls and boys 5 and up who are ready for a sleepover. Yes, adults too! Mattresses fit kids, teens, and even adults. Sleepunders and Picnic Parties are great for all ages!

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